Cancellation Policy

At BeeBeeT, most of our products are made on demand and produced specifically for each customer after an order is placed.
Because production may begin shortly after purchase, cancellation and modification requests are only accepted under limited conditions.

Please read this Cancellation Policy carefully before placing your order. By purchasing from https://beebeet.com,
you agree to the terms outlined below.

1. Can I Cancel My Order?

Cancellation requests may only be accepted within 12 hours of placing your order.
After this period, your order may already be processed, sent to production, or prepared for fulfillment.

Once an order has entered production, we cannot guarantee that it can be canceled.

2. Why Do We Not Accept Late Cancellations?

Our products are printed on demand and many items are custom-made for special occasions, gifts, or personal use.
Each product is produced specifically for the customer who placed the order and usually cannot be restocked, reused, or resold to another customer.

For this reason, we do not accept late cancellations once the order has been processed or production has started.

3. Can I Modify My Order?

Modification requests may only be accepted within 12 hours of placing your order, and only if the order has not yet entered production.

Possible modifications may include changes to size, color, design, personalization details, shipping address, or other order information.
However, we cannot guarantee that any requested change can be made.

4. Why Do We Not Accept Late Modifications?

Once an order has been sent to production, the production process may begin immediately.
At that stage, product details such as size, color, design, personalization, or shipping information may no longer be editable.

Customers are responsible for reviewing all order details carefully before completing checkout.

5. Cancellation and Modification Timeframe

We usually accept cancellation or modification requests within 12 hours after the order is placed.
However, depending on order volume, product type, and production schedule, some orders may enter production sooner.

Submitting a request within 12 hours does not guarantee that the request will be approved.
We will review the order status and confirm whether cancellation or modification is still possible.

6. Can I Cancel an Order After It Has Shipped?

No. Once an order has been shipped, it cannot be canceled or modified.
Shipping fees are non-refundable once the package has been handed over to the carrier.

If you have an issue with a delivered item, please refer to our Return & Refund Policy.

7. Customer Errors

We are not responsible for customer errors submitted at checkout, including but not limited to:

• Incorrect size selection
• Incorrect color selection
• Incorrect design or product variant
• Incorrect personalization details
• Incorrect uploaded image or low-quality image
• Incorrect or incomplete shipping address
• Duplicate orders placed by mistake

If you notice an error, please contact us as soon as possible within the allowed cancellation or modification window.
After the order has been processed or entered production, we may not be able to make any changes.

8. How to Request a Cancellation or Modification

To request a cancellation or modification, please contact our Customer Support team at [email protected]
as soon as possible and include the following information:

• Your order number
• The email address used to place the order
• The specific change or cancellation request
• Any relevant details needed to review your request

Our team will review your request and confirm whether the order can still be canceled or modified.

9. Approved Cancellations

If your cancellation request is approved, we will cancel the order and process a refund to the original payment method.
Refund processing times may vary depending on your bank, card issuer, or payment provider.

If the order has already entered production, been fulfilled, or been shipped, cancellation may be declined.

10. Contact Us

If you have any questions about cancellations, modifications, or order status, please contact us using the information below.